Why Community Matters More Than Ever for Early-Career Research Administrators

By SRAI News posted an hour ago

  

Community & Member Engagement |

Spotlight Story

 

Remote and hybrid work can lead to increased isolation. Through mentorship, peer support, and community, research administrators can build confidence, strengthen their connections, and achieve long-term success in the field.

 


 

Research Administration is a rapidly changing habitat, which can be challenging for new professionals that are just getting their feet wet. Furthermore, while remote work might offer better work-life balance for some (Nagaprakash  T. et al., 2024), it can lead to feelings of isolation and lack of institutional support among early-career research administrators. Professionals in this field, especially newcomers, can benefit from various tools and resources to build confidence, develop expertise, and create meaningful professional connections that support long-term career growth.
Most early-career research administrators enter the profession with limited experience and inadequate formal training. Navigating sponsor regulations and institutional policies while also supporting faculty and researchers can quickly become overwhelming. In today’s remote or hybrid work environment, professional community has become more important than ever before.
For many new to the field, a sense of isolation can emerge quickly (Sahai S. et al., 2020), particularly in environments where they may be one of only a few administrators within a department or institution, working in a remote or hybrid setting. Unlike professions with clearly defined career pathways and standardized training, research administration often requires new hires to learn through hands-on experience while simultaneously juggling complex responsibilities, often with limited support, onboarding, or mentorship. Virtual work reduces spontaneous conversation and the informal learning moments that occur organically in shared office spaces (Kurland & Cooper, 2002), resulting in a negative self-perceived performance. Asking a quick question from across the hall, observing colleagues handle difficult situations, and building relationships through casual interactions are simply less accessible in virtual workplaces. As a result, early-career professionals may struggle to feel connected to their teams, institutions, or the profession itself.
New research administrators may also experience hesitation, in fear of making mistakes or appearing unprepared. In addition, navigating institutional culture can be a tricky endeavor, especially when processes, expectations, and communication styles are not always clearly explained. A strong peer network or a trusted mentor can decrease stress involved in decision making, supporting early-career professionals in feeling connected, informed, and empowered—in any type of working environment, but especially in remote work settings. Some institutions may choose to pair a with a seasoned colleague, someone who can maintain enough professional distance from the role and encourage a “no question is a dumb question” attitude. These types of support systems can help reduce feelings of isolation (Dussault & Barnett, 1996) and uncertainty. For research administrators at smaller institutions, accessing peer support through the Research Administration ListServ or mentorship programs within professional organizations (such as SRAI’s Odyssey or Author Fellowship programs) can provide insights that extend beyond policies and procedures, offering guidance on communication, professional growth, and navigating institutional culture. In those first few pivotal years, simply hearing that others have experienced similar doubts or challenges can provide meaningful reassurance and encouragement to budding professionals.
Moreover, attending conferences, webinars, networking events, and volunteer opportunities exposes professionals to new ideas, evolving regulations, and emerging best practices while helping build professional relationships. SRAI, NCURA, and many other professional societies across the globe offer numerous opportunities for professional engagement needed for success.
As an early-career research administrator, seek connections with peers not only within your institution, but also across the broader profession. Gaining exposure to experienced leaders, becoming familiar with diverse career pathways, and engaging in collaborative professional networks can be a source of inspiration to remain engaged in this field, and invest in a meaningful and sustainable career.
 

References

Nagaprakash, T., Patil, S., J., M., Narasuraman, J., & Kumar, P. A. (2024). The impact of remote work on work-life balance and employee productivity. Journal of Research Administration, 6(1), 658–669.

Sahai, S., Ciby, M. A., & Kahwaji, A. (2020). Workplace isolation: A systematic review and synthesis. International Journal of Management, 11. https://doi.org/10.34218/IJM.11.12.2020.257

Kurland,  N.  B.,  &  Cooper,  C.  D.  (2002).  Manager  control  and  employee  isolation  in telecommuting environments. The Journal of High Technology Management Research, 13(1), 107-126.

Dussault,  M.,  &  Barnett,  B.  G.  (1996).  Peer-assisted  leadership:  Reducing  educational managers' professional isolation. Journal of Educational Administration, 34(3), 5-14.

  


 

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Crina Gandila
Research Administrator, MS, CRA, CFRA
Southern California University of Health Sciences
SRAI Catalyst Feature Editor

 

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