Time: 10:45am to 12:00pm
Content level: Intermediate
Successful teams hinge on clear roles, responsibilities, and expectations. Without these rules in place, important tasks may be missed or duplicated, team members may feel uncertain of their value or purpose, and, ultimately, the project may fail. To avoid this terrible end, all projects should begin with a clear definition of roles and responsibilities. The RASIC matrix is a helpful management tool to establish roles and responsibilities on a project or in your office workflow. “RASIC” is an acronym which stands for “Responsible”, “Approving”, “Supporting”, “Informed” and “Consulted”. You can use these designations to define your relationship to other employees for different roles as you work on a shared project. Why use it: RASIC is particularly useful in matrix managed organizations, in which multiple business units work together on a project, as RASIC can be used to clarify ambiguities and establish clear roles, responsibility and accountability for each party.
Where to use it: RASIC charts can be used at any level, where clarity of responsibility and accountability is required. The RASIC chart is a flexible tool that can be tailored and constructed to fit the needs of different industries, individual programs and activities. When to use it: To clarify roles, responsibility, and accountability between parties working together on a common outcome. How to use it: The RASIC chart illustrates who is responsible and accountable for each step and who is involved in a expert or supportive role. Experience with the RASIC Chart shows that repetition is your friend — meaning that using the same type of roles, and the same processes for communication, coordination and collaboration, allows your team to flow more smoothly from new project to new project in future.
- Define the RASIC Matrix acronym.
- Create a RASIC matrix to establish roles and responsibilities with your project team.
Holly Zink, MSA, Manager of Research Project Development and Education, Children's Mercy Hospital